Privacy Policy

This Privacy Policy describes how Ottica Mineo & Mineo s.a.s. di Alessandro Mineo (hereinafter the “Data Controller”) collects, uses and protects the personal data of users who visit and make purchases through this website.

Data Controller

Ottica Mineo & Mineo s.a.s. di Alessandro Mineo
VAT No. IT05188490824 – REA PA-240261
Via Emerico Amari 50, 90139 Palermo (PA), Italy
Email: info@otticamineo.com
Tel: +39 378 407 5224

Types of Data Processed

The personal data we may process includes, by way of example:

• identification and contact details, such as first name, surname, email address and telephone number;
• shipping and billing details, such as address, city, postcode and country;
• order and payment information, including order details and payment status; full card details are not processed by the Data Controller but by the relevant payment service providers;
• website browsing and usage data, such as IP address, technical logs, device and browser information, where available through technical and analytics tools.

Purposes and Legal Bases of Processing

We process personal data for the following purposes:

• Performance of a contract: management of orders, payments, shipping, returns and customer support.
• Compliance with legal obligations: fulfilment of tax and accounting obligations and management of requests from the competent authorities.
• Legitimate interests: protection of the Data Controller’s rights, fraud prevention, website security and technical management.
• Consent, where applicable: sending promotional communications and newsletters and carrying out marketing activities where the user has provided consent when required.

Recipients of Personal Data

Personal data may be disclosed to third parties strictly necessary for the provision of services, including:

• platform operators and technical service providers, such as hosting and e-commerce infrastructure providers;
• couriers and logistics operators for delivery purposes;
• payment service providers for transaction processing;
• professional advisers, such as accountants and legal advisers, and persons authorised by the Data Controller.

Personal data is not publicly disclosed.

Transfers of Data Outside the European Economic Area

Some service providers may process personal data in countries outside the European Economic Area. In such cases, data transfers are carried out in accordance with applicable law and, where necessary, on the basis of appropriate safeguards, such as standard contractual clauses.

Data Retention Period

Personal data is retained for as long as necessary to fulfil the purposes described above and, in any event, in compliance with applicable legal obligations. Data relating to orders and invoicing is retained for the periods required under tax and accounting law.

Data Subject Rights

Users may exercise the rights provided for under the GDPR, including the rights of access, rectification, erasure, restriction of processing, objection to processing and data portability, as well as the right to lodge a complaint with the competent supervisory authority.

To exercise these rights, users may contact the Data Controller using the contact details provided on this page.

Cookies

This website may use cookies and similar technologies for technical and functional purposes and, where configured, for analytics and marketing purposes. Cookie preferences may be managed through browser settings and/or through any consent management tools available on the website.

Updates

This Privacy Policy may be updated from time to time. Any changes will be published on this page.