Yes, shipping is free within Italy. Any costs or conditions for international destinations will be shown at checkout.

Orders are usually processed quickly on business days. After purchase, you will receive a confirmation email and, as soon as the package is handed over to the courier, you will receive the tracking code with the estimated delivery date.

Delivery times vary depending on the destination and the courier used. Generally, in Italy, delivery takes place within a few business days from when the package is picked up. Any delays related to the courier or periods of high traffic will be indicated in the tracking email.

When your order is shipped, we will send you an email with the tracking link. By clicking on the link, you can see the status of the shipment and the estimated delivery date.

Yes, we also ship internationally to certain countries. Available destinations and corresponding shipping costs are shown directly at checkout.

If you realize you have entered an incorrect address or chosen the wrong model/color, please contact us as soon as possible. As long as the order has not been shipped, we can attempt to modify or cancel it. Once it has been handed over to the courier, normal return policies apply.

You can request a return within 30 days of delivery. For more details, please consult the Returns and Refunds page.

Yes. You can request a return within 30 days of delivery. The product must be in perfect condition and complete with its original case, cloth, and accessories. The request can be made from your personal area: Account section → Orders → return request. For more details, consult Returns and Refunds.

Access your personal area on the website (Account section) with the email used for the order, open the order and submit the return request. Once the request is approved, we will arrange for pickup by courier. After product inspection, the refund will be issued using the same payment method used for the purchase.

Yes, free eyewear returns are available within 30 days of delivery, by following the procedure in the Account section. All details are available on the Returns and Refunds page.

All eyewear is covered by the legal warranty against defects of conformity. The warranty covers manufacturing defects, but not damage caused by improper use or normal wear and tear. If you encounter a problem, contact us with your order number and photos of the defect: we will assess the case and guide you through the procedure.

Contact us immediately with some photos of the glasses and the packaging. After verification, we will proceed with a replacement or refund, depending on the situation and your preferences.

Yes. We sell original eyewear, new and covered by warranty. If you are looking for original sunglasses or original prescription glasses, you will only find authentic products here. Each frame includes a case, cloth, and documentation when provided by the brand.

Yes, when provided by the brand. In some collections, the accessories may vary depending on the brand or line.

No, we only sell new and original eyewear.

Images are selected to best represent the model and color. However, the rendering may vary slightly depending on the screen and device settings. If you have doubts about a shade, please contact us: we will help you with your choice.

Inside the temple or on the bridge, you often find three numbers, for example: 50–18–140. The first indicates the lens width (mm), the second the bridge width, and the third the temple length.

The easiest way is to compare the measurements of a frame you already own and that fits you well with those of the model you want to purchase. For a complete explanation, consult our Eyewear Size Guide.

Generally speaking:

• Size S – suitable for smaller faces;
• Size M – suitable for most faces;
• Size L – indicated for wider faces or for those who prefer larger frames.

Exact measurements may vary depending on the model, but the size categorization is a good reference point.

In many cases, yes: sunglass frames are designed to cover a larger area of the face and provide better protection from light. For this reason, they may appear slightly larger than prescription frames.

The general rule is to create balance: if the face has soft features, more angular shapes can enhance it; if it has strong lines, rounded or thin frames are often more harmonious. In our Face Shape Guide, you will find detailed information.

Square or rectangular frames tend to slim a round face. Some cat-eye styles can also work very well.

On a face with a pronounced jawline, round or oval frames work well, softening the lines.

An oval face is versatile: it generally adapts well to many shapes. You can choose based on your preferred style.

Polarized lenses reduce glare (water, snow, asphalt) and improve visual comfort and contrast: great for driving and outdoor activities.

The lenses of our sunglasses offer UV protection according to required standards. Choosing quality eyewear is important, as a dark lens without adequate protection can be harmful.

In many cases, yes. Compatibility depends on the model and the type of lens required. Contact us with the model: we will tell you if it is compatible and what options you have.

Yes, it's possible for many frames. Contact us and we will tell you the available solutions.

We accept major online payment methods (credit/debit cards and, if available, PayPal, Klarna, or wallets). Active methods are always visible at checkout.

Yes. The site uses HTTPS connection and payments are processed through certified providers. Card data is not stored on our systems.

No, cash on delivery is not available.

You can contact us via email or through the channels indicated on the Contact Us page. We respond as quickly as possible.

Certainly. If you have doubts about shape, size, or color, you can write to us and, if you wish, send us a photo: we will help you find the frames best suited to your face and style.

Yes, behind the online shop there is a real physical optical store. If you are in the area, you can visit the store for a consultation. Details and opening hours are on the About Us page.